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Help & FAQs

Welcome to our Help and FAQ page, where we’ve compiled a comprehensive list of answers to the most commonly asked questions about our services and procedures. As your trusted healthcare provider, we understand the importance of transparency and open communication, ensuring that you have all the information you need to make informed decisions about your health and well-being. Our team of dedicated experts has carefully curated these resources to address your concerns and provide valuable insights into the healthcare experience at our clinic. Whether you’re looking for guidance on appointment scheduling, insurance coverage, or specific medical procedures, you can rely on our Help and FAQ page as a go-to source for accurate and up-to-date information. Should you require further assistance, please don’t hesitate to reach out to our friendly and knowledgeable staff, who are always on hand to help with any questions or concerns you may have. At our clinic, your satisfaction and peace of mind are our top priorities, and we’re committed to providing exceptional care and support every step of the way.

Frequently asked questions (FAQs) pages (or hubs) help us to treat you more efficiently.

We help create a care plan that addresses your specific condition and we are here to answer all of your questions & acknowledge your concerns. Today quadcare is recognised as a renowned healthcare provider nationwide, not only providing outstanding care and treatment, but improving the outcomes.
Our consultation fee is R480 including basic medication.
Yes. Ultrasounds are available at all quadcare clinics and cost R550.
Yes, we have a state-of-the art tele-medicine service. A tele-consultation costs R200. To arrange a tele-consultation, dial 010 14 19 500 and select option 2.

If the clinician decides you need to be seen in person, you will only pay the additional R150 for a full consultation.
We have a growing network of clinics around Gauteng. Check our website (quadcare.co.za) to find the clinic closest to you.
We accept all medical aid. As long as you have benefits available, there will be NO co payment.

If you’re on a Network option (Discovery KeyCare, Bonitas BonCap etc.) ensure quadcare is your nominated service provider to make the most of your medical aid benefits. Please call 010 14 19 500 or speak to the Clinic Coordinator in your local quadcare for assistance in nominating us.
Yes, we offer the morning after pill at R80.00, available from all quadcare clinics.
quadcare offers safe, caring, and non-judgemental abortions up to 9 weeks.
Our clinicians perform a range of gynaecological procedures (pap smears, pelvic examinations, ultrasound scans etc.).
You do NOT need to make an appointment to visit quadcare. Please visit us any time during our office hours (see quadcare.co.za for details).
We offer DNA testing at all quadcare clinics. Test cost R1,300 per person (R2,600 for a father and son).
We offer FREE x for males aged 10 to 45 years old. Please call 010 14 19 500 to book an appointment.
We offer FREE HIV testing, monitoring and treatment. Call 010 14 19 500 for details of how to access the service or enquire in your nearest quadcare clinic.
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Contact Us

Please feel welcome to contact our friendly reception staff with any general or medical enquiry call us.

Opening Hours

Monday - Friday 9:00 AM - 6:00 PM
Saturday9:00 AM - 1:00 PM

Stay with us for any kind of new FAQs, telehealth and telemedicine tips:

QuadCare,helps and FAQs